Price Tasks privacy policy

Last updated: November 10, 2026

Synvico provides Price Tasks to Shopify merchants to schedule product price changes and restore prices after a promotion.

Information we process

When a merchant installs and uses the app, Shopify provides the shop domain and the access credentials needed to operate the app. Depending on the Shopify session, account identifiers and staff contact details may also be included. We access product information, including product and variant IDs, titles, images, prices, compare-at prices and tags. We store promotion settings, schedules, execution results, and information needed to detect conflicting changes.

Our server also records operational information such as IP addresses, request identifiers, request paths, timestamps and error details for security, maintenance and troubleshooting. Please do not send passwords or access tokens to support.

The app does not request Shopify customer or order permissions and does not intentionally collect information directly from shoppers or place tracking cookies on storefronts. Shopify may process information under its own privacy policy.

How information is used and shared

We use this information to authenticate shops, provide scheduled price changes, restore prices, prevent conflicting changes, maintain security, investigate errors and respond to support requests. Shopify provides the commerce platform and Amazon Web Services hosts the application and its backups in Australia. These providers process information as needed to provide their services. We may disclose information when legally required.

Retention and requests

We retain shop and promotion data while needed to provide the app. When an app is uninstalled, scheduled jobs are stopped and Shopify access sessions are removed. Shopify sends a shop deletion notice after uninstall; we process deletion requests for shop data, subject to reinstallations and legal obligations. Encrypted backups and operational logs are retained for recovery and security and may be deleted on a different schedule. Contact us about access, correction, deletion or the retention of your information.

The app receives Shopify's mandatory customer-data and deletion notifications. Because it does not collect customer or order records, it has no such records to return or delete.

Contact

For privacy questions or requests, email zengzc678@gmail.com.

We may update this policy as the service changes. The date above indicates when it was last updated.